{"id":3615,"date":"2023-02-28T11:56:48","date_gmt":"2023-02-28T16:56:48","guid":{"rendered":"https:\/\/dev.tourmed.ca\/medical-assistance\/"},"modified":"2026-01-08T11:16:04","modified_gmt":"2026-01-08T16:16:04","slug":"medical-assistance","status":"publish","type":"page","link":"https:\/\/dev.tourmed.ca\/en\/medical-assistance\/","title":{"rendered":"Medical assistance"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3615\" class=\"elementor elementor-3615 elementor-3613\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f3d2165 stickymtop e-flex e-con-boxed e-con e-parent\" data-id=\"3f3d2165\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-24a4405c e-con-full e-flex e-con e-child\" data-id=\"24a4405c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3922cc1e elementor-widget elementor-widget-heading\" data-id=\"3922cc1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Emergency Medical Assistance<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a8e752b elementor-widget elementor-widget-text-editor\" data-id=\"6a8e752b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you are insured with Tour+Med or with any other LS-Travel insurance product and need to receive medical treatment while you are out of your province\/territory of residence, you or your travel companion must call Tour+Med Emergency Assistance immediately.<\/p>\n<p><strong>You must obtain authorization from the emergency assistance team before you access the appropriate health services.<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ba8adf9 tm-rc-lr e-flex e-con-boxed e-con e-child\" data-id=\"4ba8adf9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;background_motion_fx_translateY_direction&quot;:&quot;negative&quot;,&quot;animation&quot;:&quot;none&quot;,&quot;background_motion_fx_range&quot;:&quot;viewport&quot;,&quot;background_motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ad39b9c elementor-widget__width-auto elementor-absolute elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"ad39b9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg class=\"text-red-500 fill-current w-18 h-auto xl:w-28\" viewBox=\"0 0 210 210\"><path d=\"m140 140v70h-70v-70zm-70-70v70h-70v-70zm140 0v70h-70v-70zm-70-70v70h-70v-70z\" fill-rule=\"evenodd\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c18fbcb e-flex e-con-boxed e-con e-parent\" data-id=\"1c18fbcb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-656079d3 elementor-widget elementor-widget-heading\" data-id=\"656079d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our professional services are available 24 hours a day, 7 days a week, in English or in French, from anywhere in the world.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd9456d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"fd9456d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To facilitate communication and speed up the process, have your policy number ready.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-17fb401 e-flex e-con-boxed e-con e-parent\" data-id=\"17fb401\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-415a8703 e-con-full e-flex e-con e-child\" data-id=\"415a8703\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce07822 elementor-widget elementor-widget-text-editor\" data-id=\"ce07822\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>From USA and Canada (toll free)<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a89d40 e-con-full e-flex e-con e-child\" data-id=\"4a89d40\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21b0a806 elementor-widget elementor-widget-text-editor\" data-id=\"21b0a806\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1 844 820-6588<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-423bf147 e-con-full e-flex e-con e-child\" data-id=\"423bf147\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a2a51a0 elementor-widget elementor-widget-text-editor\" data-id=\"4a2a51a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Elsewhere (toll free)<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e926a14 e-con-full e-flex e-con e-child\" data-id=\"2e926a14\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8b0667 elementor-widget elementor-widget-text-editor\" data-id=\"e8b0667\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1 888 820-6588<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-11c1ca28 e-con-full e-flex e-con e-child\" data-id=\"11c1ca28\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d34f1c3 elementor-widget elementor-widget-text-editor\" data-id=\"d34f1c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Collect<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-508ae96f e-con-full e-flex e-con e-child\" data-id=\"508ae96f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40c32afa elementor-widget elementor-widget-text-editor\" data-id=\"40c32afa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1 819 377-2241<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d161760 e-con-full e-flex e-con e-child\" data-id=\"d161760\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fcdf892 tm-acdn elementor-widget elementor-widget-accordion\" data-id=\"fcdf892\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2651\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2651\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"512\" viewBox=\"0 0 512 512\" width=\"512\"><g id=\"_03_Login\" data-name=\"03 Login\"><path d=\"m256 512a25 25 0 0 1 -25-25v-462a25 25 0 0 1 50 0v462a25 25 0 0 1 -25 25z\"><\/path><path d=\"m487 281h-462a25 25 0 0 1 0-50h462a25 25 0 0 1 0 50z\"><\/path><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" width=\"121.805px\" height=\"121.804px\" viewBox=\"0 0 121.805 121.804\" style=\"enable-background:new 0 0 121.805 121.804;\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M7.308,68.211h107.188c4.037,0,7.309-3.272,7.309-7.31c0-4.037-3.271-7.309-7.309-7.309H7.308   C3.272,53.593,0,56.865,0,60.902C0,64.939,3.272,68.211,7.308,68.211z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to call Canada from your destination<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-2651\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2651\"><p>When calling Canada from a foreign country, you must usually dial a code to &#8220;exit the country&#8221;, followed by 1 (Canada&#8217;s code), then the 10-digit Canadian number you wish to reach.<\/p>\n<p style=\"text-align: left;\">For example: When calling Canada from Mexico, you must dial 00 (or the + sign when using a mobile phone, which can be done by pressing number 0 for a little longer), followed by 1 and the 10-digit Canadian number you wish to reach.<\/p>\n<p style=\"text-align: left;\">So\u00a0 \u00a000-1-888-820-6588\u00a0 \u00a0or\u00a0 \u00a0+1-888-820-6588.<\/p>\n<p>The codes to exit a country vary from one location to another. You are invited to search for your host country&#8217;s code on Internet if necessary.<\/p>\n<p style=\"text-align: left;\">If you are nevertheless unable to use our toll free number from your location, you may call a local operator and ask to make a collect call to Canada, using number 819-377-2241.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f9ac9c4 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3f9ac9c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Should you fail to call Emergency Assistance immediately, your benefits may be limited. The Insurer reserves the right to reduce the reimbursement of services to 70% of eligible expenses, to a maximum of CAN $25,000 (this means that your original coverage amount of CAN $5,000,000 is reduced to $25,000. It is worth making a phone call!)<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15bfad3c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"15bfad3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #00349c;\">For any questions pursuant to the opening of your file, or if the situation in your destination country makes it\u00a0<strong>impossible<\/strong>\u00a0for you to call, you may contact the assistance team by email:\u00a0<a style=\"color: #00349c;\" href=\"mailto:assistance@dev.tourmed.ca\">assistance@dev.tourmed.ca<\/a>.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77fdf448 elementor-widget elementor-widget-button\" data-id=\"77fdf448\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dev.tourmed.ca\/en\/testimonials\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Read more testimonials <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ab72c2a e-flex e-con-boxed e-con e-parent\" data-id=\"5ab72c2a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5a33e8d8 e-con-full tm-lc-rr e-flex e-con e-child\" data-id=\"5a33e8d8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:2,&quot;sizes&quot;:[]},&quot;background_motion_fx_translateY_direction&quot;:&quot;negative&quot;,&quot;background_motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9b09ae5 e-con-full e-flex e-con e-child\" data-id=\"9b09ae5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-415434bd elementor-widget__width-initial elementor-absolute elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-html\" data-id=\"415434bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<svg class=\"w-72 h-auto stroke-current text-red-500\" width=\"275\" height=\"275\" viewBox=\"0 0 693 693\"><path vector-effect=\"non-scaling-stroke\" fill-rule=\"evenodd\" fill=\"none\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M461.667 461.667V692H231.333V461.667h230.334zM231.333 231.333v230.334H1V231.333h230.333zm460.667 0v230.334H461.667V231.333H692zM461.667 1v230.333H231.333V1h230.334z\"><\/path><\/svg>\r\n<style>\r\n    .stroke-current {\r\n   stroke: #E1261C!important;\r\n}\r\n<\/style>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d496f62 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2d496f62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Assistance on a trip (not related to a medical emergency)<\/h2>\n<p>For information on your coverage, or to modify your policy (including the request for an extension), contact your broker or Customer Service. Certain modifications can also be made online using the client portal.<\/p>\n<p>For your security and the confidentiality of your information, a policy cannot be modified by sending an email or leaving a voicemail: you must speak with a sales representative or connect to the client portal to modify your policy.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56a42b48 elementor-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"56a42b48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/client.tourmed.ca\/Login\/Login?_gl=1*4c9dnr*_ga*Njc2MTg4ODg3LjE2NzM0NjI0NjI.*_ga_C9MGJ87D5J*MTY3NzYxMDc2Ny4zOC4xLjE2Nzc2MTA3NzMuMC4wLjA.&#038;_ga=2.229248159.2087020722.1677547992-676188887.1673462462\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" width=\"24px\" height=\"24px\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" transform=\"translate(0, 0)\"><path fill=\"none\" stroke=\"#ffffff\" stroke-width=\"2\" stroke-linecap=\"square\" stroke-miterlimit=\"10\" d=\"M15,15H9 c-3.314,0-6,2.686-6,6v1c0,0,3.125,1,9,1s9-1,9-1v-1C21,17.686,18.314,15,15,15z\" stroke-linejoin=\"miter\"><\/path><path data-color=\"color-2\" fill=\"none\" stroke=\"#ffffff\" stroke-width=\"2\" stroke-linecap=\"square\" stroke-miterlimit=\"10\" d=\"M7,6c0-2.761,2.239-5,5-5 s5,2.239,5,5s-2.239,6-5,6S7,8.761,7,6z\" stroke-linejoin=\"miter\"><\/path><\/g><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Client portal<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-77680acb e-flex e-con-boxed e-con e-parent\" data-id=\"77680acb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7fa563ff elementor-widget elementor-widget-heading\" data-id=\"7fa563ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQs from travellers just like you<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc463ad e-flex e-con-boxed e-con e-parent\" data-id=\"bc463ad\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4417a596 e-con-full e-flex e-con e-child\" data-id=\"4417a596\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3254562 tm-acdn elementor-widget__width-inherit elementor-widget elementor-widget-accordion\" data-id=\"3254562\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-5271\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5271\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"512\" viewBox=\"0 0 512 512\" width=\"512\"><g id=\"_03_Login\" data-name=\"03 Login\"><path d=\"m256 512a25 25 0 0 1 -25-25v-462a25 25 0 0 1 50 0v462a25 25 0 0 1 -25 25z\"><\/path><path d=\"m487 281h-462a25 25 0 0 1 0-50h462a25 25 0 0 1 0 50z\"><\/path><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" width=\"121.805px\" height=\"121.804px\" viewBox=\"0 0 121.805 121.804\" style=\"enable-background:new 0 0 121.805 121.804;\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M7.308,68.211h107.188c4.037,0,7.309-3.272,7.309-7.31c0-4.037-3.271-7.309-7.309-7.309H7.308   C3.272,53.593,0,56.865,0,60.902C0,64.939,3.272,68.211,7.308,68.211z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">The policy states that I must call you before treatment or consultation. What if I can\u2019t call or if I\u2019m unconscious?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-5271\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5271\"><p>This is precisely why it is of the utmost importance that you carry your wallet card with you at all times. If your medical state prevents you from calling, your travelling companion, a friend, or medical staff will have access to your card and will be able to call us quickly. Emergency Assistance must always be called as soon as possible; we are there to help and steer you towards the appropriate services.<\/p>\n<p>Here are a few of the services our experienced team can offer:<\/p>\n<ul>\n<li data-gc-list-depth=\"1\" data-gc-list-style=\"bullet\">Help you locate a physician, clinic or hospital;<\/li>\n<li data-gc-list-depth=\"1\" data-gc-list-style=\"bullet\">Confirm your insurance coverage to the hospital or physician;<\/li>\n<li data-gc-list-depth=\"1\" data-gc-list-style=\"bullet\">Coordinate your medical treatment and keep your family informed;<\/li>\n<li data-gc-list-depth=\"1\" data-gc-list-style=\"bullet\">Guarantee or arrange payment to the hospital or physician, whenever possible;<\/li>\n<li data-gc-list-depth=\"1\" data-gc-list-style=\"bullet\">Arrange transportation of a family member to your bedside, when indicated by circumstances;<\/li>\n<li data-gc-list-depth=\"1\" data-gc-list-style=\"bullet\">Arrange your repatriation to your province of residence;<\/li>\n<li data-gc-list-depth=\"1\" data-gc-list-style=\"bullet\">Etc.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-5272\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-5272\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"512\" viewBox=\"0 0 512 512\" width=\"512\"><g id=\"_03_Login\" data-name=\"03 Login\"><path d=\"m256 512a25 25 0 0 1 -25-25v-462a25 25 0 0 1 50 0v462a25 25 0 0 1 -25 25z\"><\/path><path d=\"m487 281h-462a25 25 0 0 1 0-50h462a25 25 0 0 1 0 50z\"><\/path><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" width=\"121.805px\" height=\"121.804px\" viewBox=\"0 0 121.805 121.804\" style=\"enable-background:new 0 0 121.805 121.804;\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M7.308,68.211h107.188c4.037,0,7.309-3.272,7.309-7.31c0-4.037-3.271-7.309-7.309-7.309H7.308   C3.272,53.593,0,56.865,0,60.902C0,64.939,3.272,68.211,7.308,68.211z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">May I have the list of clinics and hospitals in your network? Why a network?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-5272\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-5272\"><p>We have an extensive network of clinics, doctors, and hospitals worldwide. Their expertise may vary so this is one of the many reasons why we ask that you call Emergency Assistance prior to heading anywhere; we will steer you towards the most appropriate establishment, whether in or out of our network, depending on your situation.<\/p>\n<p>Our network allows us to evaluate the quality, costs, payment options, and service offering of the medical service providers. We encourage you to share your experience with us, following your interaction with a given service provider; this helps us to maintain up-to-date evaluations.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2580e24 elementor-widget elementor-widget-button\" data-id=\"2580e24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/devtourmed.alex-wp.com\/en\/faq\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Read other FAQs<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31367e8d e-con-full tm-rc-lr e-flex e-con e-child\" data-id=\"31367e8d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:2,&quot;sizes&quot;:[]},&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;background_motion_fx_translateY_direction&quot;:&quot;negative&quot;,&quot;background_motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}}}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Emergency Medical Assistance If you are insured with Tour+Med or with any other LS-Travel insurance product and need to receive medical treatment while you are out of your province\/territory of residence, you or your travel companion must call Tour+Med Emergency Assistance immediately. You must obtain authorization from the emergency assistance team before you access the [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":3349,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3615","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dev.tourmed.ca\/en\/wp-json\/wp\/v2\/pages\/3615","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.tourmed.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.tourmed.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.tourmed.ca\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.tourmed.ca\/en\/wp-json\/wp\/v2\/comments?post=3615"}],"version-history":[{"count":0,"href":"https:\/\/dev.tourmed.ca\/en\/wp-json\/wp\/v2\/pages\/3615\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.tourmed.ca\/en\/wp-json\/wp\/v2\/media\/3349"}],"wp:attachment":[{"href":"https:\/\/dev.tourmed.ca\/en\/wp-json\/wp\/v2\/media?parent=3615"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}